NHS App: Information for Patients

 

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NHS England notified us last night that some patients may experience difficulty accessing the NHS App via their mobile phone if they are running iOS 12 or Android 6 or android 7. If you experience difficulties we have been informed that you can still access your NHS App account via their web browser.

There have been in-App messages to users of the above since May 2024 to inform you to update your device where possible or access the NHS App via a web browser.

To confirm the NHS App only supports devices with an Android version of 8 and above (with a front facing camera) or Apple iOS version 15 and above

Additional help can be found on the NHS website

Published: Feb 4, 2025